Frequently Asked Questions

Policies & Booking at Heart of the Village Inn

Below are the most common questions guests ask about the inn’s age requirements, pet policy, cancellation terms, and how to book. If you have a question not covered here, the innkeepers are always happy to help directly.

Your Questions, Answered

Quick-Reference Policy Facts
  • Adults-only: All guests must be 21 years of age or older — no exceptions.
  • Pets: Not allowed at the inn.
  • Breakfast: Included with every reservation at no additional charge.
  • Cancellation: Full terms at reservation-policies.html — review before booking.
  • Best rate: Always found by booking direct at heartofthevillage.com.

What is the minimum age to stay at Heart of the Village Inn?

All guests must be 21 years of age or older. Heart of the Village Inn is an adults-only property. This policy applies to all guests and day visitors — there are no exceptions.

Are children allowed at the inn?

No. The inn is adults-only (21+). Guests under 21 are not permitted to stay or visit the property.

Are pets allowed?

No. Pets are not allowed at Heart of the Village Inn.

What is the cancellation policy?

The full cancellation policy is detailed at reservation-policies.html. We recommend reviewing the policy carefully before booking, as cancellation terms vary by reservation type. For specific questions about your reservation, contact the innkeepers directly.

Is smoking allowed on the property?

The inn’s smoking policy is outlined in the reservation policies. Please review before booking.

Why should I book direct instead of through a third-party site?

Booking directly at heartofthevillage.com gives you real-time accurate availability, the best available rate (OTA sites layer in commission charges), breakfast always clearly included in your confirmation, direct access to the innkeepers for questions and requests, and full policy transparency. See why-book-direct.html for a full breakdown of what direct booking offers versus a third-party platform.

How do I contact the innkeepers?

Email is the preferred contact method: innkeeper@heartofthevillage.com. Phone: (802) 985-9060. Rose and Anatoly are the resident innkeepers and respond personally.

Is breakfast really included in the room rate?

Yes. A full custom breakfast is included with every reservation at no additional charge. It is not an optional add-on. Breakfast is offered 7:30 – 9:30 AM and guests select their preferences the morning before. Dietary accommodations are available with advance notice.

What forms of payment are accepted?

Payment details and accepted methods are noted during the booking process at the inn’s booking engine or in your reservation confirmation. Contact the innkeepers if you have a specific payment question: innkeeper@heartofthevillage.com.

Last updated: March 2026

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Reservation Policies

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