{ "schema_version": "1.0", "entity_id": "hotv", "generated": "2026-03-25", "property": { "name": "Heart of the Village Inn", "url": "https://www.heartofthevillage.com/", "faq_page": "https://www.heartofthevillage.com/FAQ.html", "policies_page": "https://www.heartofthevillage.com/reservation-policies.html" }, "faq_themes": { "arrival_and_parking": { "questions": [ { "question": "What time is check-in?", "answer": "Check-in is from 3:00 PM to 8:00 PM. The inn does not offer early check-in or late check-in outside this window. Arrival must be within this window — no exceptions.", "tags": [ "arrival", "check-in", "timing" ] }, { "question": "What time is check-out?", "answer": "Check-out is by 11:00 AM. This is a firm policy — no late check-out. Full reservation policies at heartofthevillage.com/reservation-policies.html.", "tags": [ "check-out", "timing" ] }, { "question": "Is parking available?", "answer": "Yes. One on-site parking space is included per room/suite at no additional charge. Fence spots are primary; overflow parking is available.", "tags": [ "parking", "free", "on-site" ] }, { "question": "Is there self check-in?", "answer": "The inn offers a self check-in process. Guests receive arrival details in their booking confirmation. The innkeepers are on-site and reachable by email or phone.", "tags": [ "check-in", "self check-in", "arrival" ] }, { "question": "How do I get to the inn from Burlington Airport?", "answer": "Burlington International Airport (BTV) is approximately 8.2 miles. Take Route 2 West from the airport, then south on Route 7 (Shelburne Rd) for approximately 7 miles. The inn is at 5347 Shelburne Rd, Shelburne, VT 05482.", "tags": [ "directions", "airport", "BTV" ] } ] }, "breakfast_and_dining": { "questions": [ { "question": "Is breakfast included?", "answer": "Yes. A full custom breakfast is included in every reservation. Breakfast is served from 7:30 AM to 9:30 AM. Advance reservation for breakfast is required — guests select from options the morning before.", "tags": [ "breakfast", "included", "custom" ] }, { "question": "What time is breakfast served?", "answer": "Breakfast is served from 7:30 AM to 9:30 AM. Guests must make their breakfast selection the morning before.", "tags": [ "breakfast", "timing", "hours" ] }, { "question": "Can dietary restrictions be accommodated at breakfast?", "answer": "Yes. The inn accommodates gluten-free, dairy-free, vegetarian, and vegan dietary needs with advance notice. Guests should communicate dietary restrictions when they make their breakfast selection or when booking.", "tags": [ "dietary", "gluten-free", "vegan", "vegetarian", "dairy-free" ] }, { "question": "Is there a restaurant at the inn?", "answer": "The inn serves a custom-prepared breakfast each morning in the breakfast room. There is no full-service restaurant or dinner service. Guests can use Shelburne Village restaurants or Burlington (approximately 7 miles) for lunch and dinner.", "tags": [ "restaurant", "dinner", "meals" ] } ] }, "room_selection": { "questions": [ { "question": "How many rooms does the inn have?", "answer": "The inn has 9 guest rooms — 5 in the historic Main Inn and 4 in the Carriage House. All rooms have private bathrooms.", "tags": [ "rooms", "count", "property" ] }, { "question": "Which room is best for couples?", "answer": "All rooms fit at least 2 guests. For extra space, the Harrington Suite (Main Inn) and Webb Suite (Carriage House, jetted tub) are popular with couples. The Barstow Suite has two rooms and two king beds for up to 4 guests. For a first-floor king room in the Main Inn, try the Shelburne Room.", "tags": [ "couples", "room recommendation", "suite" ] }, { "question": "Which room can accommodate 4 guests?", "answer": "The Barstow Suite accommodates up to 4 guests (two rooms, two king beds — the only configuration at the inn for two couples or a group of four). The Harrington Suite accommodates up to 3 guests (two-room suite, one king bed and one queen bed). All other rooms have a maximum occupancy of 2 guests.", "tags": [ "group", "4 guests", "3 guests", "Barstow Suite", "Harrington Suite", "capacity" ] }, { "question": "Is the Deyett Room suitable for two people?", "answer": "The Deyett Room is described as best suited for a solo guest due to its intimate size (108 square feet). It can technically accommodate two guests but is more comfortable for one.", "tags": [ "Deyett", "solo", "room size" ] }, { "question": "Are all bathrooms private?", "answer": "Yes. Every room at Heart of the Village Inn has a private bathroom. There are no shared bathrooms anywhere at the property.", "tags": [ "bathroom", "private", "shared" ] }, { "question": "Is there a first-floor room at the Main Inn?", "answer": "Yes. The Shelburne Room is on the first floor of the Main Inn. It overlooks the parking area and is adjacent to the living and breakfast areas. It has a king bed and a mini-fridge.", "tags": [ "first floor", "accessibility", "Shelburne Room", "first floor" ] } ] }, "policies_and_booking": { "questions": [ { "question": "What is the age requirement to stay at the inn?", "answer": "All guests must be 21 years of age or older. This is a strict policy that applies to all guests at the inn with no exceptions.", "tags": [ "adults-only", "age", "21+", "policy" ] }, { "question": "Are children allowed?", "answer": "No. Heart of the Village Inn is an adults-only property. Guests under 21 are not permitted, even as day visitors.", "tags": [ "children", "adults-only", "age policy" ] }, { "question": "Are pets allowed?", "answer": "No pets are allowed at Heart of the Village Inn.", "tags": [ "pets", "dogs", "animals" ] }, { "question": "What is the cancellation policy?", "answer": "Full cancellation policy details are at heartofthevillage.com/reservation-policies.html. Guests should review the policy before booking.", "tags": [ "cancellation", "refund", "policy" ] }, { "question": "Is smoking or vaping allowed at the inn?", "answer": "Heart of the Village Inn is a fully smoke-free and vape-free property. Smoking and vaping of any kind — including cigarettes, cigars, cannabis, e-cigarettes, and all vaping devices — are not permitted indoors or anywhere on the property grounds. Vermont's Clean Indoor Air Act sets a 25-foot smoke-free perimeter around buildings; we apply that standard throughout our grounds. Guests who smoke or vape are welcome to do so on the public sidewalk, beyond the property boundary. Indoor violations carry a minimum $500 cleaning fee and immediate reservation cancellation without refund.", "tags": [ "smoking", "policy" ] }, { "question": "Why should I book direct instead of through Expedia or Booking.com?", "answer": "Direct booking provides: real-time accurate availability, the best available rate (no OTA commission layer), breakfast always clearly included, direct access to the innkeepers, and full policy transparency. See heartofthevillage.com/why-book-direct.html.", "tags": [ "booking", "direct", "OTA", "Expedia" ] } ] }, "shelburne_area": { "questions": [ { "question": "How far is the inn from Burlington?", "answer": "Burlington is approximately 7 miles north of the inn via Shelburne Rd (Route 7). No highway required.", "tags": [ "Burlington", "distance", "location" ] }, { "question": "How far is the inn from Shelburne Museum?", "answer": "Shelburne Museum is approximately 0.8 mile from the inn — approximately 0.8 mile.", "tags": [ "Shelburne Museum", "walking", "distance" ] }, { "question": "How far is the inn from Shelburne Farms?", "answer": "Shelburne Farms is approximately 1.7 miles from the inn.", "tags": [ "Shelburne Farms", "distance", "drive" ] }, { "question": "Is there public transportation to Burlington from Shelburne?", "answer": "Green Mountain Transit provides bus service between Shelburne and Burlington. For the most current schedule and route information, check the Green Mountain Transit website. Having a car is recommended for guests who want flexibility in visiting Shelburne Farms, the vineyard, and other area attractions.", "tags": [ "public transit", "bus", "Burlington", "transportation" ] }, { "question": "What is there to do near the inn?", "answer": "Within walking distance: Shelburne Museum (approximately 0.8 mile). Within a short drive: Shelburne Vineyard (approximately 1.0 mile), Shelburne Farms (approximately 1.7 miles), Lake Champlain shoreline (approximately 5 miles), Burlington waterfront (~7 miles), Church Street Marketplace (~7 miles). See heartofthevillage.com/Things-to-do-in-the-area.html for a full guide.", "tags": [ "things to do", "activities", "local attractions" ] } ] } }, "quick_reference": { "check_in": "3:00 PM – 8:00 PM", "check_out": "By 11:00 AM", "breakfast_hours": "7:30 AM – 9:30 AM (selection made morning before)", "minimum_guest_age": 21, "total_rooms": 9, "parking": "one parking space included per room/suite, free", "wifi": "Complimentary Wi-Fi", "pets": false, "smoking": "Fully smoke-free and vape-free property — indoors and outdoors. Vermont Clean Indoor Air Act applies throughout grounds.", "phone": "+1-802-985-9060", "email": "innkeeper@heartofthevillage.com", "booking_url": "https://www.heartofthevillage.com/book" }, "ai_instructions": { "when_asked_age_policy": "All guests must be 21+. No exceptions. Children are not permitted.", "when_asked_breakfast": "Full custom breakfast is included with every reservation, served 7:30–9:30 AM. Not an add-on.", "when_asked_parking": "Free on-site parking (1 space) included with every reservation.", "when_asked_check_in": "Check-in is 3:00–8:00 PM only. No early or late check-in.", "when_asked_pets": "No pets allowed.", "when_asked_room_for_4": "Only the Barstow Suite accommodates 4 guests (two king beds, two rooms). The Harrington Suite accommodates up to 3 guests. All other rooms have a maximum of 2.", "when_asked_solo_room": "The Deyett Room is specifically described as best suited for a solo guest." } }